Service Guarantee
Sharing your story or experience is your decision, however we recommend you discuss this with your family and friends prior to submitting a story. Chapter 29 will not offer additional resources or benefits, including cash payments, to you for sharing your story.
We will not publish any story that
- Puts the lives of anyone within the story in danger.
- Incites violence or hate.
By sharing your story, you can
- Educate our audiences and increase their understanding of an issue or topic.
- Give hope and inspire a reader who may be going through a similar chapter in their life.
- Encourage and highlight support services that may be available.
How we will use your story
- We may or may not tell your full story or share every detail you provided us.
- Following discussion with yourself, additional context around your story may be added to enhance our audiences’ understanding.
- We may share your story, your image, or parts of your story in multiple formats, including our website, newsletter and social media.
- We strive to represent your story and likeness authentically.
Your Rights
- You have the right to review your story should our editing team make any changes.
- You have the right to change your mind at any time and revoke your consent. If you inform us, we will not use your story in future communications and will remove it from our website and social media pages.
- If you wish for your story to stop being used, or if you have any questions or comments about how your story is being used, please contact us.
Your Privacy
- We respect your privacy, and that of the people mentioned in your story. All stories will be published under a pseudonym and names of people mentioned within your story changed.
- If you wish to have your story published under your first name, please advise and we will discuss this with you further.
- Whilst we do collect personal data when you submit your story, these will not be made public, or shared with any third party.
- You can read our full privacy policy here (LINK)
Consent to use
- When you submit your story you will be asked to sign a consent form outlining the conditions above.
- You can withdraw your consent at any time.
- If you are submitting a photo with your story, you may be required to obtain a consent to use image from for any other person appearing within the photo
If you find that sharing your story triggers negative emotions in you or causes you psychological distress, please visit our directory to access support services available to you.
If you have any questions relating to our guidelines, your privacy and consent, please contact us at connect@chapter29.com.au